Motivation and Goal Setting
Utilising entertaining and 'two way' participation
techniques to introduce or revitalise sales programs, campaigns or
launches including setting goals and objectives
Skills Training Programs
Specialist training
provided by accredited industry experienced trainers either on-site
or on-line. Individual coaching and role playing or more general motivation
and training for sales, service, parts, finance, insurance, customer
relations and after market departments.
Management Consultation
Working with departmental
managers to ensure that they maintain optimum performance levels for
themselves and their team. Includes learning self-improvement, time
management as well as team hiring, training and motivation techniques
Performance Benchmarking
Ensuring that every
staff member clearly understands their specific objectives and targets,
as well as benchmarking their actual performance against these predetermined
goals.
Performance Improvement Programs
Specific training
and personal development programs for sales, service, parts and administration
personnel designed to improve individual skills and productivity
Staff Induction & Training
Providing a structured
and disciplined approach to the induction process required for new
staff members. This includes provision of job specifications and training
manuals specific to their particular role and level of experience